Round-the-clock availability. We are ready 24 hours, 7 days a week, 365 days a year. Our team of professionals are ever prepared to assist you even on holidays. We have a 24-hour on-call service inquiry and nursing consultancy.
No. 67-G Jalan SS2/2 Kelana Jaya 4730 Petaling Jaya Selangor, Malaysia.
603 7877 7202
603 7877 8202
nursing@hnp-mobilenursing.com
604 229 9202
606 2637 202
Home FAQ
Why choose home health care/mobile home nursing?

The need and interest in home health care/mobile home nursing has grown for many reasons. Medical science and technology have improved. Many treatments that could once be done only in a hospital can now be done at home. Also, home health care is usually less expensive and can often be just as effective as care in a hospital or skilled nursing facility. Finally, most patients and their families prefer to stay at home which is their natural environment rather than stay in a hospital or nursing home.

What is home health care?

"Home care" is a simple phrase that encompasses a wide range of health and social services and “mobile” denotes the mobility of our nursing service. Home health care is a cost effective alternative to hospital and nursing home stays. Generally, home care is appropriate whenever a person prefers to stay at home but needs ongoing care that cannot easily or effectively be provided solely by family and friends. It is a health care option that includes skilled nursing care, as well as other skilled and non-skilled care services, like physical and occupational therapy, personal care, homemaking and respite care. These services are given by a variety of health care professionals in your own home.

Home Nursing Providers' staff provides and helps coordinate the care and/or therapy that your doctor orders. The goal of short-term home health care is to provide treatment for an illness or injury. It helps you get better, regain your independence, and become as self-sufficient as possible. The goal of long-term home health care (for the chronically ill or physically or mentally challenged) is to maintain your highest level of ability or health, and help you learn to live with your condition.

Do I have a choice in which home health agency I use?

Yes. You have the right to choose a home health care agency to give you the care and services you need. Your choice will be honoured by your doctor, hospital discharge planner, or other referring agency. Even though some hospitals and nursing homes have their own home health care agency, you are not required to choose the hospital or nursing home's home health care agency. You may choose any agency that you feel will meet your needs.

As an example of your right to choose, let's assume your mom is admitted to the hospital or nursing home because she fell and broke her hip. Upon her discharge, she will need home health care services in order to continue to heal properly and regain her independence at home. Your mom is free to choose any home care provider she prefers. She does not have to select the hospital or nursing home's.

How quickly can services be provided?

Generally, services provided by Home Nursing Provider can begin within 48 hours or less.

Can I change my schedule if I have appointments?

Yes. Changes are easily accomplished with as little as a phone call to one of our staffing coordinators. Our philosophy is to make the schedule work for the family and not just the agency. We attempt to meet your needs, your requests, and your schedule. We will do everything possible to make sure the schedule you want is the schedule you get. Of course, the earlier you notify us of a change in your schedule, the better we are able to accommodate your needs.

How is my care giver chosen?

Selecting the right person for you is our main concern. Your home health care needs are matched with the skills, qualities and expertise of our caregivers. All caregivers have been oriented to our standards and your needs before their first assignment. Home Nursing Provider Home Health Care recruits, screens, tests and trains our employees to provide you with the best care possible

How do I pay for my home care?

You will be billed twice a month for our rendered services and/or medical/nursing supplies we help you obtain. Payment can be made with crossed cheque, cash or internet banking.